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UPS Transit time from Charlotte, NC.

Map of UPS transit time from Charlotte, NC

 

Returns or Repairs

Items returned or returned for repair should be carefully packaged and accompanied by a packing slip with the following information:  Your company name, address and phone number; list of items for return or repair; return goods authorization; explanation of return or repairs; original invoice number. 

Replacement or Refund

All catalog items returned to stock are subject to a 20% restocking fee.  Non-catalog items, special order items and any items beyond 90 days from the original invoice date are subject to a mandatory 50% restocking fee.  Discontinued items and/or items purchased beyond one year from the original invoice date cannot be returned.  Items returned for replacement or refund should be in original cartons and must be accompanied by a packing slip with the following information:  Your company name, address and phone number; list of items for return or repair; return goods authorization; explanation of return or repairs; and the original invoice number. 

Cutter Pro Sales is based in Charlotte, North Carolina and serves the needs of clients throughout the entire United States. We can be reached by phone at 866-816-8073 or via email by visiting our secured contact page.